Help Center

Find answers to common questions about Ziion, citizenship, and our digital nation platform.

What is Ziion?
General
What are Citizens?
General
What are Assets?
Assets
What is a Digital Nation?
General
How do I become a Citizen?
Onboarding
What are the qualification criteria?
Onboarding
I'm having trouble logging in
Technical
How do I set up my password?
Technical
How do I complete my profile?
Onboarding
What kind of events do you host?
Events
How does asset sharing work?
Assets
What are the community guidelines?
General
What are Service Profiles?
Services
How do I create a Service Profile?
Services
How do Service Inquiries work?
Services
What are the rules for Service Profiles?
Services
Who can see my Service Profile?
Services
What are Service Offerings?
Services
How does messaging work on Ziion?
Messaging
How does messaging work for job applications?
Messaging
How does messaging work for service inquiries?
Messaging
Can I control who can message me?
Messaging
How do group channels work?
Messaging
What messaging features are available?
Messaging
Who can use messaging?
Messaging
What is a Nation Passport?
Subscriptions
What are the different passport tiers?
Subscriptions
How do I get a passport?
Subscriptions
What is the My Nations page?
Subscriptions
How do I cancel my passport?
Subscriptions
How does billing work for passports?
Subscriptions
Can I have multiple passports?
Subscriptions
Can I upgrade or downgrade my passport tier?
Subscriptions
What features do I get with a passport?
Subscriptions
How do I see what features I've unlocked?
Subscriptions
Where can I manage my subscriptions?
Subscriptions
My passport isn't activating after payment
Subscriptions
Can I get a refund for my passport?
Subscriptions
How do I visit a nation's page?
Subscriptions
Install Ziion App

Get the full Ziion experience by installing our Progressive Web App on your device

iOS Safari

  1. 1Tap the Share button at the bottom of Safari
  2. 2Scroll down and tap "Add to Home Screen"
  3. 3Tap "Add" to confirm installation

Android Chrome

  1. 1Tap the menu button in Chrome
  2. 2Tap "Add to Home screen"
  3. 3Tap "Add" to confirm installation

Desktop

Look for the install button in your browser's address bar or use the menu in the top navigation.

Chrome/Edge: Look for the install icon in the address bar
Firefox: Use the menu → "Install Ziion"
Safari: File → "Add to Dock"

Benefits of Installing

Faster loading and better performance
Offline access to cached content
Native app-like experience
Push notifications (coming soon)

Still Need Help?

Can't find what you're looking for? Visit our comprehensive Help Desk for detailed guides, troubleshooting steps, and direct support from our team.